Shipping policy
Proud Diamond takes pride in its commitment to customer satisfaction and offers free delivery to Canada, the United States, and Europe. Once your order is ready, you will receive an email with all the shipping details, including a tracking number. We can also ship our packages to Africa, Asia, and Oceania, but please note that shipping and customs fees will apply.
Here is an approximate delivery timeline based on your region:
- Western Canada: 7 to 10 days
- Eastern United States: 2 to 5 days
- Western United States: 7 to 10 days
- Europe: 10 to 15 days
Proud Diamond does not assume any responsibility for delivery times, as these are only estimates and we have no control on transport companies.
Due to our artisanal approach and rigorous quality checks before shipping, please allow a crafting time of 2 to 4 weeks for your jewelry.
For custom jewelry, you can generally expect to receive it within 2 to 4 weeks after approving the design. However, the precise timeline may vary depending on the complexity of your design and the availability of diamonds and/or gemstones in the market.
If you need a last-minute piece of jewelry, we offer several options to receive it within a few days. Please check our Last Minute Gifts section on our website, where you will find our available items ready for shipping.