FREE DELIVERY CANADA & US
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Clean your jewelry like a pro. To clean your jewelry, fill a bowl with 2 cups of warm water and several drops of mild dish detergent. Soak your 14K gold jewelry in the solution for 15 minutes. Scrub the gold jewelry with this toothbrush then rinse it with water.
Proud Diamond takes pride in its commitment to customer satisfaction and offers free delivery to Canada, the United States, and Europe. Once your order is ready, you will receive an email with all the shipping details, including a tracking number. We can also ship our packages to Africa, Asia, and Oceania, but please note that shipping and customs fees will apply.Here is an approximate delivery timeline based on your region:
Proud Diamond does not assume any responsibility for delivery times, as these are only estimates and we have no control on transport companies.Due to our artisanal approach and rigorous quality checks before shipping, please allow a crafting time of 2 to 4 weeks for your jewelry.For custom jewelry, you can generally expect to receive it within 2 to 4 weeks after approving the design. However, the precise timeline may vary depending on the complexity of your design and the availability of diamonds and/or gemstones in the market.If you need a last-minute piece of jewelry, we offer several options to receive it within a few days. Please check our "Last Minute Gifts" section on our website, where you will find our available items ready for shipping.
Proud Diamond offers the option to return or exchange an item within 30 days from the date of receipt of your order. However, it's important to note that custom-made jewelry is not eligible for returns or exchanges. Furthermore, if the item was purchased on sale, it is considered a final sale, and, therefore, no returns or exchanges will be authorized for discounted items.When you wish to initiate a return or exchange, please ensure that the item is in its original condition, meaning it has never been worn, and is accompanied by its original packaging. This condition is essential for processing your return.Please be aware that presenting your receipt is mandatory for any return or exchange request.Please take into consideration that the time for receiving the returned or exchanged item may vary depending on your place of residence. We strongly recommend opting for a shipping service with tracking or purchasing shipping insurance. While we cannot guarantee the receipt of the returned or exchanged item, please note that all shipments made by Proud Diamond are insured. Therefore, in the event of an incident, rest assured that we will recreate the piece.Non-Returnable ItemsPlease note that gift cards, custom-made jewelry, as well as items purchased on sale, are not eligible for return and/or exchange.RefundUpon receiving your return, our team will conduct an inspection to determine whether it can be authorized. Approval for a return may take up to 7 business days after receiving the package. Subsequently, you will receive an email confirming the receipt of your item, as well as the approval or denial of the return. The refund will then be processed; please allow up to 10 business days following the approval of the return for the amount to be credited to your bank account.Please take into consideration that the time for receiving the returned or exchanged item may vary depending on your place of residence. We strongly recommend opting for a shipping service with tracking or purchasing shipping insurance. While we cannot guarantee the receipt of the returned or exchanged item, please note that all shipments made by Proud Diamond are insured. Therefore, in the event of an incident, rest assured that we will recreate the piece.If you do not receive your refund within the specified timeframe, we recommend contacting your credit card issuer. It is possible that the official posting of the refund may take a bit longer. If, despite these efforts, you still do not receive your refund, please do not hesitate to contact us at the following email address: hello@prouddiamond.com. We will be pleased to assist you.
We are on a bold mission to jewel differently. Ethically. Sustainably. Chic. Our diamonds are grown in the most state of the art laboratories in the world. Love & lab-grown looks good on you.
Proud Diamond leads the way in creating a kind, transparent, and personalized diamond shopping experience. Discover the joy of shopping for engagement rings and fine jewelry, reinvented to be fun, accessible, and exciting.
At Proud Diamond, sustainability is at the heart of our craft. Each piece of our jewelry is a testament to both artistry and responsibility, meticulously handcrafted in the heart of Montreal, Canada. By consciously choosing to eschew machines, we rely on skilled artisans who pour their passion and expertise into every design. This not only embodies our core values of transparency, joy, and a stress-free experience but also speaks to our unwavering commitment to eco-conscious craftsmanship.
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EN SAVOIR PLUS
Karat measures gold purity, 1 karat = 1/24 gold purity. With 24 karats being pure but soft, less ideal for jewelry. Gold is alloyed for durability, like 18 karat (75% gold) for intricate pieces, and 14 karat (58.3% gold) for a balance of strength and affordability. This applies to yellow gold, white gold, and rose gold. For your information, our 18-karat yellow gold has a richer hue compared to 14-karat yellow gold. The tone of our yellow gold is soft and subtle, avoiding an overly yellow appearance. As for 18-karat rose gold, the color is also deeper than that of 14-karat rose gold.
To determine the size of the bracelet you need, use a string, a pencil, and a ruler. Wrap the string around your wrist so that it goes all the way around, then use the pencil to mark where the two ends of the string meet. Then, take the string and measure its length using your ruler, in inches. Here is a size chart.
Carat is a measurement of weight for diamonds and other precious stones. To give you an idea of the size of a carat, it is also possible to measure it in millimeters, as shown in the table below. Larger diamonds are much more difficult to create in a laboratory and, therefore, are more expensive.
To give you an idea, here are the measurements in millimeters for different diamond shapes :
Select your favorite piece, choose your options, then look at the delivery message above the purchase button. It will clearly tell you whether your piece will arrive before December 24th at 4:00 PM. And if you’re shopping last-minute… no worries. Our In-Stock Jewelry is ready to ship within 1–2 business days for Montreal and surrounding areas.
Most of our shipments are sent via UPS. A delivery for Christmas means arrival before December 24th at 4:00 PM.
Your piece will arrive after the holidays… but you can still gift it beautifully. Simply print the product page and present it in a lovely envelope. If you’d like to elevate the presentation, we can provide small Proud-branded elements to enhance your gift—just reach out to us.
For returns, more information here.For warranties, more information here. To contact us: hello@prouddiamond.com or 514-248-0798